WHEN WILL I RECEIVE MY ORDER?
It typically takes us 1-2 days to process, package and ship your order. If you are a domestic, United States, based customer, you can expect your package within 5-7 days from the time you order. Next Day Air shipping will be available soon at checkout. International shipping times vary due to customs. When your order is shipped, you will receive an email with your tracking information.
HOW MUCH DOES SHIPPING COST?
For United States shipping, we charge a flat rate of $7 no matter where you're located. We offer free shipping on orders over $100 to customers within the United States.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, international shipping is calculated depending on the country in which you are located.
Due to Covid, please expect extended shipping or transit times for standard shipping for up to 1-2 additional weeks.
Our policy lasts for 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original, unopened shipping packaging.
To request a refund, please email firstname.lastname@example.org. To complete your return, we require a receipt or proof of purchase.
Sale items (if applicable)
Only regular priced items may be refunded, items with a discount cannot be refunded.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, you should mail your product to:
67 34th St, 2nd floor, Suite 07-02-BB
Brooklyn NY 11232, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.